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TRANSFORMING INSURANCEGET INSPIRED. BE FASTER, MORE AGILE, AND EFFICIENT.SHOW ME HOWProud Partners and Exhibitors of InsureTech Connect -
DELIVERINGPRACTICAL AND ENDURING RESULTSSEE OUR SOLUTIONS
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DRIVINGYOUR DIGITAL TRANSFORMATION STRATEGYCONTACT US NOW
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Customer Centricity
focus on who matters mostBusiness Process
be dynamic and flexibleAnalytics & Automation
have better more efficient results
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For complete multi-channel captureALIGNTell me moreDATA CAPTUREIntelligently and automatically classify, extract, and serve data from multiple channels and in many formats to your back-end solutions. Empowering your workers to make complex, efficient, real-time decisions based on constantly changing information.CASE MANAGEMENTFor a 360 view of your customer dataTell me more
For lean and agile workflowsOPTIMIZETell me moreIncrease efficiency, performance, and agility in the day to day operations of your business with a business process management suite and automate the mundane, tedious, time-consuming, manual work that is hampering productivity with customized automation engines.PROCESS MANAGEMENTPROCESS AUTOMATIONFor removal of manual and transactional workTell me more
Tell me moreFor web sales and self servicingNURTURETell me moreEducate customers, generate positive impressions of your products, provide instant quotes. streamline the sales and servicing process, breakdown barriers to fast, efficient communication and enable binding and resolution on the spot. Turn customers into promoters.MOBILE & WEB APPSCHATBOTSFor effective and efficient communication
For monitoring and active insightsEVOLVETell me moreGive your organization the most relevant information to enable informed business decisions. Break down the complexities of working with numerous products in multiple markets. Make sure your knowledge workers know where the profit is being made — and where risks lie.BUSINESS ANALYTICSARTIFICIAL INTELLIGENCEFor augmentation of your knowledge workersTell me more
ACHIEVE YOUR TRANSFORMATION GOALSWITH STRATEGICALLY CREATED WORK PACKAGESOR SELECT FROM OUR INSURETECH PRODUCT SUITE:
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Lucid ChatbotAutomate Customer EngagementThe ultimate goal of Lucid Chatbot is to reduce the number of calls coming-in to your call center. This is achieved by allowing your customers and insurance agents to get the answers they need to common questions quickly, easily, and without needing to speak to a call center agent. Specifically, Lucid Chatbot has been trained to fulfill requests and answer questions regarding application submissions, claims submissions, policy change requests, inquiries, grievances, and appeals. -
CAGCompliant Appeals & GrievancesCompliant Appeals and Grievances (CAG) is a Software and Compliance as a Service on the cloud delivering improved compliance and boosted quality scores, such as CMS Star ratings; Dramatic increases in operational efficiency and reductions in time to resolution.
By leveraging the power and flexibility of our regulatory and business rules-driven business process management technology, healthcare organizations can automate processes to improve productivity, compliance, quality scores and star ratings, while providing outstanding customer service that will turn unhappy customers and partners into promoters. -
AvantisInsurance Agent Mobile Sales AppAvantis is a comprehensive insurance sales & customer on-boarding app that runs on any mobile device (typically an iPAD or tablet). It is deployed by insurance carriers to their insurance agents. Avantis allows agents to visually explain the products they are selling; determine the needs of the customer through a needs analysis module; capture the customer's information; generate the required forms; scan mandatory documents using the tablet camera; capture the customer signature directly on the mobile device; and issue the policy. -
ICEInsurance Configuration EngineYou know that your legacy policy administration, claims and billing systems are out-dated, but have largely worked around them with manual processes and one-off technology efforts. Transform your business and leapfrog the competition with improved product and pricing flexibility, speed to market, customer services, and lower costs; With ICE. A low/no code, wizard driven, business rules policy configurator. -
E2 Process ClientComplete BPM platform for insurance operations.The E2 Accelerator is an end-to-end ECM, BPM & Case Management solution developed specifically for insurance operations. E2 has modules for Underwriting, Claims, Policy Servicing & Complaints Management for Individual Life & Medical, Group Life & Medical and Property & Casualty lines of business. We have developed the E2 solution accelerators for IBM FileNet, IBM BPM, OpenText & BizFlow platforms. With the E2 Process & Content Solution Accelerator, we can deploy a complete solution with robust functionality right away with minimal development and testing required. -
SingleViewGet a 360 degree customer viewCustomer SingleView connects to all your critical enterprise applications and presents a complete and comprehensive view of your customer all in a simple, single view. With SingleView, when customer service agents and branch front-liners receive a customer enquiry, they no longer need to access multiple systems to answer customer questions. Any user in your enterprise who interacts with a customer will immediately, at a glance, know everything they need to know about that customer before interacting with them. -
VitalZignMonitor Application PerformanceDeveloped specifically for integrated enterprise solutions. VitalZign simulates everyday end-user activities and provides dashboards and system alerts that proactively detect if any aspect of the solution is running slow or showing symptoms that it may be failing so that the problem can be remedied before it impacts the users. VitalZign monitors your entire integrated solution by monitoring all web service integration points, critical SQL queries, databases, data stores, file system directories, server resources and much more.
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UN-MATCHED FINANCIAL INDUSTRY EXPERIENCEInspire Innovations has a two decade track record a helping transform some of the world’s greatest banks and insurance companies into faster, more agile and efficient, better versions of themselves - with over 150 successful large-scale projects architected, designed, developed, implemented, supported and maintained for Fortune 500 clients in over 30 countries.SOME OF OUR INCREDIBLE CLIENTS INCLUDE:21Years Enabling Insurance Tranformation
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MetLifeFortune 40For MetLife, Inspire Innovations implements document imaging, mail-room automation, document management, business process management and business analytics solutions covering their New Business, Claims and Customer Services business processes. We then operate a BPM Center of Excellence for MetLife providing daily support, maintenance, administration and optimization services for theses solutions in over a dozen countries around the world.Data CaptureCase ManagementBusiness Process ManagementBusiness Analytics
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AXAFortune 16For AXA Asia Pacific, Inspire Innovations implemented document imaging, mail-room automation, document management, business process management and automated policy printing solutions covering their New Business, Claims and Customer Services business processes.Data CaptureCase ManagementBusiness Process ManagementProcess Automation
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PrudentialFortune 50For Prudential in Latin America, Inspire Innovations professional services supported the rollout of a business process management suite and process analytics solution covering their new business and claims processes. The project resulted in sizable and quantifiable improvements to customer service levels.Business Process ManagementBusiness Analytics
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AIAFortune 456For AIA, Inspire Innovations has implemented numerous solutions, including a tightly integrated mail-room automation, document management and business process management solution covering six countries. The total project value was USD $10 million over 5-years. We also provide daily support, maintenance and optimization services for these solutions.Data CaptureCase ManagementBusiness Process Management
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Munich REFortune 106Business Process ManagementBusiness AnalyticsFor Munich RE in the US, Inspire Innovations implemented a business process management and process analytics solution covering their new business processes. The project resulted in a dramatic reduction in underwriting manpower requirements - an Underwriting FTE cost reduction of nearly 20%.
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Bank of AmericaFortune 26For Bank of America, Inspire Innovations implemented a tightly integrated mail-room automation, document management and business process management solution for their Asia-Pacific Trade Finance Centralization project. The total project value was upwards of USD $5 million.Data CaptureCase ManagementBusiness Process Management
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CitibankFortune 29For Citibank, Inspire Innovations provides a complete BPM Center of Excellence service which includes advisory, consultancy, architecture, design, development, implementation and support services for their Process Excellence Transformation.Data CaptureCase ManagementBusiness Process ManagementBusiness Analytics
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WHO WE AREExperienced, Energetic, & PassionateFor over 20 years we have served our clients at every level of their organization, in whatever capacity we can provide value, whether as trusted consultants and partners to top management, solution architects for technology leaders, systems integrators for enterprise architects or as a hands-on coaches for front line end users. For every engagement, we bring the right people together to challenge established mindsets, deliver value and drive transformation. Our people is what sets us apart — experienced, energetic and passionate about supporting and bringing value to our clients. We’re passionate about making a measurable impact in everything we do. Our unique culture and approach deliver lasting results, true to each client’s specific needs and desires. We’ll always do the right thing by our clients, our people and our communities. We care for Inspire Innovations as if it were our business and we care for your business as if it was our own business. We think and act like business partners, teammates, and friends; not salesmen or academic advisors. We share your aspirations and align our incentives with your objectives — so you know we're in this together.75%The percentage of our clients who have been with us for over 5 years and still seek our services today32The number of countries we have implemented solutions18The number of nationalities represented within Inspire Innovations
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AmericasUnited States of AmericaNew York, New YorkPhone: +1 (646) 652-6664Denver, ColoradoPhone: +1 (303) 447-6878MexicoMexico City Tel: +52 (55) 6724-9222Europe Middle EastUnited Arab EmiratesDubai Tel: +971 (04) 456-3710Saudi ArabiaJeddah Tel: +966 (54) 230-7871TurkeyIstanbul Tel: +90 (530) 554-7620LebanonBeirut Tel: +971 (55) 768-3658EgyptCairo Tel: +971 (55) 768-3658Asia PacificHong KongHong Kong Tel: +60 (3) 2787-9167MalaysiaKuala Lumpur Tel: +60 (3) 2787-9167IndonesiaJakarta Tel: +60 (3) 2787-9167
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Get Inspired, Contact UsIn·spire - /inˈspī(ə)r/ - to give rise to new and creative ways to transform oneself.
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