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Proud Partners and Exhibitors of InsureTech Connect
Proud Members of Managed Care Alliance
INSURANCE EVOLUTION
GET INSPIRED. BE FASTER, MORE AGILE, AND EFFICIENT.
SHOW ME HOW
DELIVERING
SEE OUR SOLUTIONS
SIMPLIFIED OPERATIONS THROUGH INSURETECH-ENABLED SOLUTIONS
FOCUSING ON OUTCOMES
BUSINESS RETURNS ON TECHNOLOGY INVESTMENTS
CONTACT US NOW
CUSTOMER CENTRICITY to focus on who matters mostBUSINESS PROCESS to be dynamic and flexibleDATA MANAGEMENT to make more informed decisionsWHERE ARE YOU IN YOUR TRANSFORMATION JOURNEY?
WE INSPIRE CHANGE THROUGH EFFICIENT AND EFFECTIVE SYSTEMATIC MEANS
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For complete multi-channel capture
ALIGN
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DATA CAPTURE
Intelligently and automatically classify, extract, and serve data from multiple channels and in many formats to your back-end solutions. Empowering your workers to make complex, efficient, real-time decisions based on constantly changing information.
CASE MANAGEMENT
For a 360 view of your customer encounters
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For lean and agile processes
OPTIMIZE
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Increase efficiency, performance, and agility in the day to day operations of your business with a business process management suite, LSS guidance, and automate the mundane, tedious, time-consuming, manual work that is hampering productivity with customized automation engines.
PROCESS EXCELLENCE
PROCESS AUTOMATION
For removal of manual and transactional work
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For web sales and self servicing
NURTURE
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Educate customers, generate positive impressions of your products, provide instant quotes. and streamline the sales and servicing process. Breakdown barriers to fast and efficient communication with personalized omnichannel communications from a single platform.
MOBILE & WEB APPS
CUSTOMER EXPERIENCE
For turning customers into promoters
For getting to market faster
MODERNIZE
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Enable bottom and top line growth through a unified and interoperable insurance solution suite that enables you to rapidly build, test, and launch new products; provide seamless and intuitive service experiences across the life-cycle; and achieve new levels of efficiency with rich no-code functionality.
PRODUCT BUILDER
PRODUCT MANAGER
For servicing the entire product life-cycle
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ACHIEVE YOUR TRANSFORMATION GOALS
WITH STRATEGICALLY CREATED WORK PACKAGES
OR SELECT FROM OUR INSURETECH PRODUCT SUITE:
Lucid Chatbot
Automate Customer Engagement
The ultimate goal of Lucid Chatbot is to reduce the number of calls coming-in to your call center. This is achieved by allowing your customers and insurance agents to get the answers they need to common questions quickly, easily, and without needing to speak to a call center agent. Specifically, Lucid Chatbot has been trained to fulfill requests and answer questions regarding application submissions, claims submissions, policy change requests, inquiries, grievances, and appeals.
CAG
Compliant Appeals & Grievances
Compliant Appeals and Grievances (CAG) is a Software and Compliance as a Service on the cloud delivering improved
compliance and boosted quality scores, such as CMS Star ratings; Dramatic increases in operational efficiency and reductions in time to resolution.
By leveraging the power and flexibility of our regulatory and business rules-driven business process management technology, healthcare organizations can automate processes to improve productivity, compliance, quality scores and star ratings, while providing outstanding
customer service that will turn unhappy customers and partners into promoters.
Avantis
Insurance Agent Mobile Sales App
Avantis is a comprehensive insurance sales & customer on-boarding app that runs on any mobile device (typically an iPAD or tablet). It is deployed by insurance carriers to their insurance agents. Avantis allows agents to visually explain the products they are selling; determine the needs of the customer through a needs analysis module; capture the customer's information; generate the required forms; scan mandatory documents using the tablet camera; capture the customer signature directly on the mobile device; and issue the policy.
ICE
Insurance Configuration Engine
You know that your legacy policy administration, claims and billing systems are out-dated, but have largely worked around them with manual processes and one-off technology efforts.
Transform your business and leapfrog the competition with improved product and pricing flexibility, speed to market, customer services, and lower costs; With ICE. A low/no code, wizard driven, business rules policy configurator.
IPAS
Insurance Process Automation Suite
The Insurance Process Automation Suite (IPAS) is an end-to-end content, process, and case management platform designed specifically for the needs of modern insurers. With IPAS, you can connect all your front and back-office processes and systems, enabling operational excellence and giving your workers the tools they need to be better each and every day.
IPAS can be a single front-end user interface that seamlessly connects existing workflow, content, CRM, and LOB systems by APIs, integration and microservices. Unlocking innovation in your organization and allowing you to create new business models made possible by a connected digital ecosystem. Allowing you to completely modernize by connecting the systems and apps that you trust with those that will help you scale.
SingleView
Get a 360 degree customer view
Customer SingleView connects to all your critical enterprise applications and presents a complete and comprehensive view of your customer all in a simple, single view. With SingleView, when customer service agents and branch front-liners receive a customer enquiry, they no longer need to access multiple systems to answer customer questions. Any user in your enterprise who interacts with a customer will immediately, at a glance, know everything they need to know about that customer before interacting with them.
XtendCore
A hybrid approach to core modernization
To avoid high up-front investments and to mitigate the risk of disruption, Insurers are choosing to take a hybrid approach towards modernization by extending the functionality of their legacy core with XtendCore.
